Develop, Deploy, Scale- Leveraging the Power of Data Analytics in the National Fight Against COVID-19

OUR CLIENT

The Ministry of Health (MOH) is Singapore’s national healthcare authority. One of MOH responsibilities during the COVID-19 pandemic , was to vaccinate the national population. Key amongst MOH’s various challenges was the compressed delivery timeline, set against a constantly evolving external landscape.

The severity and urgency of the national situation led MOH to seek a value-added and comprehensive analytics solution that allows timely monitoring of ground operations. Critically, while complex in nature, the solution also needed to be developed and deployed quickly; and when required, scaled promptly. The FairPrice Group Supply Chain (FPGSC) Analytics team was engaged by MOH as its partner to support this national need.

SOLUTIONS PROVIDED

FPGSC’s in-house experiences and capabilities in data and intelligence analytics, coupled with its agile ways of working, resonated well with MOH’s pressing priorities at that time. Critically, the FPGSC Analytics team was able to quickly develop, deploy, and scale tailored solutions that met MOH’s needs. Within 3 weeks, the FPGSC Analytics team rolled out its first minimum viable product to support vaccine distribution operations. The strong collaboration enabled MOH to effectively manage the nation-wide vaccination programme by harnessing solutions built on the power of analytics and intelligence systems. Highlights amongst these solutions include:

      (A) Ramping Up Data Architecture

  • Given the multiple stakeholders and complex data sets involved, a fit-for-purpose data architecture was setup to enable ease of data validation, analysis, and scalability. 
  •  The FPGSC Analytics team set up a secured environment and a dictionary to translate commonly used abbreviations to ensure data integrity, keeping in mind the monitoring and analytics needs, all within 2-3 weeks. This enabled MOH to transfer the data into a robust data warehouse capable of facilitating data processing of a larger scale, to support the ramp up of the vaccination programme.
  •  Improvements to data integrity included ensuring accuracy of reporting of actual inventory by relying on metrics and advanced analytics algorithms, instead of manual data entries. These helped to reconcile data inconsistencies from disparate data sources. 

 

Learn more: Harnessing the Best of Data for Supply Resilience

 

      (B) Achieving Agility with Self-Service Analytics for High-Level Reporting and Quick Decision-Making

  • The FPGSC Analytics team developed and deployed a complete suite of built-to-suit, end-to-end analytics dashboards, and worked with MOH to sensemake with insights generated for scaling up to more complex and advanced analytics solutions. Collectively, this unlocked valuable time and bandwidth for MOH to focus on other operational needs. 
  • Through the lens of data analytics, MOH could monitor the progress of national vaccination operations, and were able to gain insights through various levels of granularity – anytime, anywhere, with a click of a button.

 

People Conducting Operational Performance In Office

 

      (C) Optimising Inventory Management

  • Vaccination sites needed to hold sufficient inventory of vaccines and medical supplies to meet the daily operational demands. 
  •  The FPGSC Analytics team developed and monitored key metrics to examine and assess stocking level at vaccination sites. The solution could flag out reporting errors from vaccination sites, thereby improving data accuracy for timely stock replenishment.
  • The complication in managing different vaccines with varying lifecycles increased with the scaling up of the vaccination programmes. 
  • The FPGSC Analytics team help to optimise vaccines inventory by syncing the vaccine lifecycles with vaccine administration.

 

Employees Discussing In Office

 

SUPPORTING A MEANINGFUL CAUSE

The COVID-19 vaccination programme is a critical part of Singapore’s fight against the pandemic. FPGSC is humbled and heartened to be part of this national effort – lending our expertise to support a meaningful cause.

 

TESTIMONIAL BY D(SRM)

FairPrice Group Supply Chain is a valuable partner in the National COVID-19 Vaccination operations. The speedy development and deployment of IT analytics and AI solutions was impressive. The data automation and agile analytics capabilities have facilitated timely decision making, as well as our efforts in optimising inventory management. 

Christopher Choong

Director (Strategic Resource Management), Ministry of Health

Share This Article:

OTHER RESOURCES

Read On More

Best Practices in Implementing Just-in-Time (JIT) Delivery for Distribution Services in Fast-Moving Consumer Good (FMCG) Sector

Learn More

3 Key Strategies for Ecommerce Fulfilment to Handle High Demand

Learn More

How FPGSC's customers Benefit from Effective Warehousing and Logistics Solutions?

Learn More

FPGSC Leverages the Key Roles of Integrated Warehousing and Logistics Solutions to Streamline Core Processes and Optimise Supply Chain Performance

Learn More

Impact of Delivery OTIF on Customer Satisfaction and Retention

Learn More

Develop, Deploy, Scale- Leveraging the Power of Data Analytics in the National Fight Against COVID-19

Learn More

The Importance of 3PL in Supply Chain Management

Learn More

Building resilience for a nation – Farewell to our CEO Mr Ngien Hoon Ping

Learn More

How working in supply chain has become attractive again

Learn More

How FPGSC visualises end-to-end supply chain (5PL) and how the team makes it happen

Learn More

Why Strong Supplier Relations Matter to FairPrice

Learn More

Harnessing the Best of Data for Supply Resilience

Learn More

[oom_popup_job_post]